WispVPN

WispVPN Terms of Use

1. Introduction

These Terms of Use (“Terms”) govern access to and use of WispVPN's websites, applications, and services (collectively, the “Services”). By accessing our sites or using our Services, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use WispVPN.

We may update these Terms periodically. Revised Terms will be published on our website with an updated “Last Updated” date. Continued use of WispVPN after changes implies acceptance of the new Terms. If you do not agree, you must stop using our Services.

2. Age Restrictions and Registration

You must be at least 18 years old to use WispVPN. If you are under 18, you may use our Services only under the supervision of a parent or guardian who agrees to these Terms.

To access certain features, you may need to create an account. You are responsible for keeping your login details secure and for all actions taken under your account. If you suspect unauthorized access, contact us immediately.

3. Our Services

WispVPN provides Virtual Private Network (VPN) services that encrypt your internet traffic and hide your IP address by routing it through secure servers worldwide. This protects your privacy and online security.

We maintain a strict no-logs policy. We do not collect, store, or share any information about your online activity while connected to the VPN. Only minimal information required to operate the Services is retained.

You are fully responsible for any unlawful or fraudulent activity while using WispVPN. We do not retain activity logs, and cannot be held liable for illegal use.

While we strive for uninterrupted service, WispVPN cannot guarantee availability or error-free operation. Maintenance or updates may temporarily suspend access. We do not guarantee compatibility with all devices.

4. Acceptable Use

You must use WispVPN lawfully and responsibly. Prohibited activities include:

WispVPN may suspend or terminate your account without notice for violations, and may report illicit activity to authorities.

You must not use WispVPN for storing or transmitting illegal or copyright-infringing content (“Prohibited Content”). We do not actively monitor traffic but rely on users to report violations.

To report suspected violations, contact @wisp_vpn_admin with:

We investigate and take appropriate action, including removal, suspension, or reporting to law enforcement.

WispVPN complies with export control laws. You must not use our Services from embargoed countries or if prohibited by applicable laws.

5. Fair Use

WispVPN subscriptions are intended for reasonable personal use only.

Examples of misuse:

We may:

Responsible usage ensures network performance for all users.

6. Subscriptions and Payments

We offer various paid plans. Specific terms are listed on our site or app at purchase time.

By subscribing, you agree to pay applicable fees and taxes. Prices may change; we notify you in advance.

Subscriptions do not auto-renew. You’ll receive a reminder before expiry.

Payments are processed by third-party providers. Final charge may vary due to currency conversion or provider fees.

For pricing info in local currency, contact support.

7. Refund Policy

We offer a 3-day money-back guarantee for first-time purchases. Request refunds within 3 days.

Contact support @wisp_vpn_admin to resolve issues before requesting a refund.

You’re eligible for two refunds. A second refund requires a 6-month gap from the first. No refunds after two.

Monthly subscriptions are only refundable within the first 3 days of the initial purchase.

Partial refunds may be issued beyond 3 days if substantial downtime is proven and reasonable efforts to contact us were made.

Refunds are issued to the original payment method only.

We do not refund payments made via cryptocurrency, prepaid cards, or gift cards.

For third-party purchases, refund requests must go through the provider.

WispVPN reserves the right to deny refunds if Terms are violated.

Refunds exclude applicable taxes.

Deleting your account does not trigger a refund.

8. Intellectual Property

WispVPN websites, apps, services, and content (software, logos, text, images, etc.) are owned by WispVPN or its licensors.

You are granted a limited, non-transferable, revocable license for personal, non-commercial use under these Terms.

You may not reproduce, modify, distribute, or create derivative works without written consent.

Feedback submitted to WispVPN may be used freely and without compensation.

9. Disclaimer and Limitation of Liability

WispVPN is provided “as is” and “as available” without warranties. Use at your own risk.

We do not guarantee uninterrupted, error-free, or secure service. We are not liable for data loss or connection issues.

Connectivity may be affected by actions of governments or ISPs. WispVPN is not responsible for such disruptions or refunds due to external regulations.

To the maximum extent permitted by law, WispVPN and its affiliates are not liable for indirect, incidental, or consequential damages.

Total liability is limited to the subscription fee paid in the prior 12 months.

10. Indemnification

You agree to defend, indemnify, and hold WispVPN harmless from any claims arising from your use of our Services or violations of these Terms.

WispVPN may assume exclusive defense in such cases, and you agree to cooperate.

11. Force Majeure

We are not liable for service interruptions due to forces beyond our control, including natural disasters, wars, government actions, or ISP failures.

12. Termination

WispVPN may suspend or terminate your access at any time, with or without notice, for any reason, including breach of Terms.

Inactive or unpaid accounts may be terminated.

If terminated due to violations, no refund will be issued. Future registration may be barred.

You may cancel your subscription anytime via your account dashboard. Cancellation is effective at the end of the current billing cycle.

13. Service Changes

We may modify, add, or remove features at any time. Significant changes will be communicated, and proportional refunds may be offered.

If any provision is found invalid, remaining Terms remain effective. Failure to enforce a right does not waive it.

14. Governing Language

The original language of these Terms is Russian. In case of discrepancies, the Russian version takes precedence and is legally binding.

15. Contact Us

For questions or feedback:

Please include your Telegram nickname or ID in your message.

Last Updated: July 22, 2025